Effective Date: October 1, 2025
Noomo (“we,” “our,” “us”) is a product owned and operated by Elaris Technologies Private Limited, a company incorporated under the laws of India. At Noomo, your privacy is extremely
important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our mobile application, website, and related services (“Services”).
If you do not agree with the terms of this Privacy Policy, please do not use our Services.–
- Company Information
Parent Company: Elaris Technologies Private Limited
Registered Address: Onyx 37, Jal Enclave, Silver Springs Phase II, Bypass Road, Jal Enclave,
Indore, Madhya Pradesh, India – 452020
GSTIN: 23AAJCE0919N1ZI
For more details, visit or scan: noomo.app— - Information We Collect
When you use Noomo, we may collect, but are not limited to, the following categories of
information:- Personal Information: Name, email address, phone number, gender, age/date of birth, profile
photo, and any other details you provide during registration or while using the app.- Usage & Technical Data: Device details (model, operating system, app version), IP address,
browser type, network information, crash logs, cookies, and analytics data.- Communication Data: Messages, chat records, voice/video call metadata, or content shared
via our platform.- Location Data: With your consent, approximate or precise location information to enable app
features.- Media & Files: Photos, videos, audio recordings, and documents that you upload, share, or
store using the app.- Contacts & Device Access: With permission, we may access your phone contacts, camera,
microphone, or storage to provide specific features.- Payment & Transaction Data: Billing details, transaction history, subscription plans, and
payment confirmations. Sensitive payment information is processed securely by trusted third-party
gateways; we do not store full card or UPI details.- Other Voluntary Data: Feedback, survey responses, or information you provide while using
community features.– - How We Use Your Information
We use collected information to:- Operate, maintain, and improve our Services.- Facilitate core features like chat, calls, notifications, and user interactions.- Process payments, subscriptions, and refunds.- Personalize user experience, recommendations, and app content.- Detect, prevent, and address fraud, misuse, or technical issues.- Communicate with you (support, updates, offers, promotions).- Comply with legal, regulatory, and contractual requirements.– - Sharing & Disclosure
We do not sell your personal data. We may share information only in the following cases:- Service Providers: Hosting, analytics, payments, messaging, or other backend services.- Legal Obligations: If required by law, regulation, or court order.- Business Transfers: During merger, acquisition, or restructuring.- With Your Consent: When you explicitly allow sharing.– - Data Security
We implement strict technical and organizational safeguards to protect your data. However, no
system is 100% secure, and you acknowledge the inherent risks of sharing data online.– - Data Retention
We retain your data as long as your account is active or as required for business, legal, or security
purposes. You may request deletion, subject to applicable law.– - Your Rights
You may have the right to:- Access, update, or delete your personal data.
- Opt-out of non-essential communications.- Withdraw previously given permissions (e.g., location, contacts).- Request details of how your data is used.
Requests can be made via our contact details below.–
Contact Us
For general privacy-related queries or support, please contact:
Elaris Technologies Private Limited
Onyx 37, Jal Enclave, Silver Springs Phase II, Bypass Road, Jal Enclave, Indore, Madhya Pradesh,
India – 452020
Email: connect@noomo.app
Website: noomo.app
Permissions Requested by App
Depending on your usage, the app may request access to:- Camera & Microphone (for video/audio features).- Contacts (for inviting or connecting with friends).- Storage/Media (for uploading and saving files).- Location (for personalized services and recommendations).
You can manage permissions from your device settings.–
Children’s Privacy
Our Services are not directed at children under the age of 13 (or the applicable age of consent in
your country). We do not knowingly collect data from minors.–
Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time, without prior notice. Any
changes will be effective immediately upon posting with the updated Effective Date. Continued
use of our Services after such changes constitutes your acceptance of the revised policy.–
Grievance Officer
In accordance with applicable laws, the details of the Grievance Officer are provided below:
Name: Ashish Gautam
Email: ashish@noomo.app
If you have any complaints, concerns, or questions regarding data privacy or this Privacy Policy,
you may contact the Grievance Officer directly.–